City is making every effort to clear refuse backlog
06 May 2020
Statement by the City's Mayoral Committee Member for Water and Waste Alderman Xanthea Limberg
The City has contingencies in place to ensure that operations and service delivery continue as far as possible, while ensuring the health and safety of our staff during this time, as well as the health and safety of the public we serve.
We are aware of the current refuse collection backlog in areas that are serviced by the Woodstock collections depot. The delays relate to personal protective equipment (PPE) and this is being addressed.
Residents are asked to please bear with us as COVID-19 mitigation measures will have an impact on service delivery from time to time.
Residents who live in the following affected areas are requested to put out their bins daily until 20:00 (including weekends) until their refuse is collected:
Bishopscourt Brooklyn Century City CBD Claremont Dunoon Factreton Gardens Harfield Village Joe Slovo Kenilworth Kensington Kenwyn | Killarney Gardens Koeberg Langa Lansdowne Maitland Milnerton Ridge Milnerton Newlands Phoenix Pinelands Rondebosch Royal Ascot | Rugby Sanddrift Sea Point Summer Greens Tamboerskloof Thornton Tygerhof Upper Kenilworth Upper Newlands West Beach Woodstock Ysterplaat |
We will endeavour to collect the backlog as soon as possible. We apologise for the inconvenience.
During this time:
Residents are requested to please bring their bins out by 06:30 in the morning, and leave them outside until 20:00 until collected. The City’s Solid Waste teams will continue to work on weekends to clear any backlog which still exists
Excess refuse that cannot fit in the wheelie bins will also be collected until this problem is resolved. Residents are also implored not to resort to illegal dumping if collection delays cause refuse to build-up to the point where it cannot fit in the wheelie bins
We ask that residents please practice social distancing and not approach staff members as they go about their duties
Bin care
Please wash and disinfect their wheelie bin regularly, especially when placing it outside and when bringing it back inside
Please retain and freeze any meat product (i.e. leftover food in the form of chicken, red meat, off cuts, etc.) until collection day before placing into the bin, so as to prevent fly breeding
Store your bin in a cool place, avoiding direct exposure to the sun, to reduce/prevent flies breeding in your bin
Please remember to wash your hands thoroughly after handling your waste
Residents are encouraged to submit service requests using the following channels:
Residents should please always remember to take note of the reference number provided.
End
Published by:
City of Cape Town, Media Office
